Patient visits.

Whether this is your first appointment or your hundredth, the resources below should help your visit go smoothly. If you can't find what you need, our scheduling line — (315) 445-8166 — is staffed Monday through Friday.

The reception area at our Syracuse office, with a curved soffit, cedar ceiling, and stone-clad check-in counters
01

Your initial visit

What to expect, how long it will take, what to bring, and why your eyes will be dilated. Plan for one to three hours for a first visit.

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02

Patient forms

New patient intake forms and HIPAA documents. Print and complete before your visit to save time on arrival.

DOWNLOAD →
03

Insurance & billing

Participating carriers, paying your bill, the patient portal, and patient assistance programs.

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04

Frequently asked questions

Common questions about your appointment, surgery, and recovery.

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05

Policies & information

Practice brochure, Notice of Privacy Practices, and Nondiscrimination Policy.

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06

Patient portal

Access your records, message our office, and manage your appointments.

VISIT PORTAL →
07

Pay your bill

Pay online via the secure mypatientvisit billing portal.

PAY ONLINE →
08

Good Days fund

Patient assistance program for Medicare patients. Funding levels change.

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09

Patient education

Articles on retinal conditions, the anatomy of the eye, and ocular imaging.

EXPLORE →